Privacy policy

Privacy Policy

At Demi's Nails & Beauty Academy ("the Academy", "we", "our" or "us"), we are committed to protecting your privacy and handling your personal information responsibly.

This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our website, purchase our products or services, or interact with us.

By using our website or purchasing from the Academy, you acknowledge that your personal information will be processed in accordance with this Privacy Policy.

1. Information We Collect

We may collect personal information including, but not limited to:

  • Full name
  • Email address
  • Telephone number
  • Postal address
  • Billing information
  • Payment information (processed securely through third-party payment providers)
  • Course booking information
  • Student records
  • Assessment and certification records
  • Communications with the Academy
  • Website usage information
  • IP address and browser information
  • Marketing preferences

2. How We Collect Your Information

We may collect information when you:

  • Book a course.
  • Purchase a product.
  • Complete a contact form.
  • Subscribe to our mailing list.
  • Contact us by email, telephone or social media.
  • Submit case studies.
  • Leave a review or testimonial.
  • Visit our website.
  • Use our online learning platform.

3. How We Use Your Information

We use your personal information to:

  • Process course bookings.
  • Deliver online learning.
  • Arrange practical training.
  • Process payments.
  • Provide customer support.
  • Issue certificates.
  • Deliver purchased products.
  • Respond to enquiries.
  • Improve our courses and services.
  • Send important course information.
  • Send marketing communications where you have agreed to receive them.
  • Comply with our legal obligations.

4. Marketing Communications

If you choose to receive marketing communications, we may send you information about:

  • New courses.
  • Promotions.
  • Events.
  • Educational content.
  • Business updates.
  • Academy news.

You may unsubscribe from marketing emails at any time by clicking the unsubscribe link contained within our emails or by contacting us directly.

Please note that even if you unsubscribe from marketing communications, we may still send important service-related emails regarding your bookings or purchases.

5. Payment Information

Payments are processed securely through authorised third-party payment providers.

The Academy does not store your full payment card details.

Please refer to the privacy policies of the relevant payment providers for information about how they process your payment information.

6. Student Records

The Academy maintains student records for the purpose of delivering educational services.

These records may include:

  • Booking history.
  • Attendance records.
  • Course progress.
  • Assessment results.
  • Case study submissions.
  • Certification records.
  • Communications relating to your training.

Student records are retained only for as long as reasonably necessary to provide our services and comply with legal obligations.

7. Photography & Video

During practical training, photographs or videos may be taken for educational or promotional purposes.

Where reasonably practicable, students will be informed before photographs or recordings are taken.

If you do not wish to appear in photographs or videos, please notify the Academy before your course begins.

The Academy will make reasonable efforts to respect such requests.

8. Testimonials & Student Work

If you voluntarily submit testimonials, reviews, photographs, videos or case studies to the Academy, you grant the Academy permission to use this content for educational, promotional and marketing purposes.

Where appropriate, we may credit you for your work.

If you later wish to withdraw your consent for future promotional use, please contact the Academy. We will make reasonable efforts to stop using your content in future marketing, although we may not be able to remove material that has already been published or distributed.

9. Sharing Your Information

The Academy does not sell your personal information.

We may share your information where necessary with trusted third-party service providers who assist us in operating our business, including:

  • Payment providers.
  • Online learning platforms.
  • Website providers.
  • Email service providers.
  • Shipping providers.
  • Professional advisers.
  • Legal or regulatory authorities where required by law.

These providers are only given the information necessary to perform their services.

10. Data Security

We take appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, misuse or disclosure.

While we take reasonable steps to protect your information, no online system can be guaranteed to be completely secure.

11. Data Retention

We retain personal information only for as long as necessary to:

  • Deliver our services.
  • Maintain business records.
  • Issue certificates.
  • Resolve disputes.
  • Meet legal and accounting obligations.

When information is no longer required, it will be securely deleted or anonymised where appropriate.

12. Your Rights

Subject to applicable data protection laws, you may have the right to:

  • Request access to your personal information.
  • Request correction of inaccurate information.
  • Request deletion of your personal information where applicable.
  • Restrict certain processing activities.
  • Object to certain processing.
  • Request a copy of the personal information we hold about you.

To exercise any of these rights, please contact the Academy.

13. Cookies

Our website uses cookies and similar technologies to improve your browsing experience, analyse website traffic and enhance website functionality.

For further information, please refer to our Cookie Policy.

14. Third-Party Websites

Our website may contain links to third-party websites.

The Academy is not responsible for the privacy practices or content of external websites.

We encourage you to review the privacy policies of any external websites you visit.

15. Changes to this Privacy Policy

The Academy may update this Privacy Policy from time to time to reflect changes in our business, legal obligations or services.

The latest version will always be published on our website.

 

16. Contact Us

If you have any questions regarding this Privacy Policy or how your personal information is handled, please contact us.

Demi's Nails & Beauty Academy

📧 Email: info@demisnailsandbeauty.com

📍 Address: Unit 11E, Parkmore Industrial Estate, Long Mile Road, Dublin 12, D12 DX40